Our working environment is a key factor that affects the way we do things. This environment often determines how we manage, handle and store information and how we ensure both personal and physical security of equipment and our assets.
There are a number of good practices that we can follow to ensure that our working environment is secure so as to help prevent loss or theft of company information as well as personal belongings. This applies regardless of whether you are in an office, in a sub or take station, or on the road at a job site.
Why do we need controls when working in different locations?
Regardless of where we are working, we often need to take with us information as well as portable devices which contain information, such as a company laptop or field force device. Be sure to enable the screen lock on the device when we are not in physical proximity to it.
Failure to safeguard information and information assets may result in theft, loss, damage and misuse, so we must ensure compliance with National Grid polices and best practice at all times.
Did you know? The theft of a laptop during a domestic burglary, which contained personal details of military personnel on active duty, resulted in a payout of £12.9 million ($20 million) to current and former military personnel. That’s an expensive laptop by any means!
Why do we need controls for conversations?
We’re often very careful what we say when around family and friends, just in case we don’t upset or say something we may later regret. At work, in our busy environment we also share information with others, often on the go, but do we always consider the appropriateness of the environment in which we do this?
Failure to take proper steps whilst having conversations when others are around us may result in us disclosing information not meant for them, especially whilst on the go and where our discussions are sensitive or confidential in nature. This applies whether you are in the office, while travelling or in a personal environment as anything overheard may compromise the confidentiality of information.
Did you know? Some people use simple tactics such as “eavesdropping” to listen in on conversations so they can find out things they should not know. They may go onto use this information to their advantage, either for personal gain or disruption to the business.
Here are some helpful tips to getting it right;
- Only take with you what you absolutely need to get the job done and avoid carrying extra paperwork and equipment
- Watch your surroundings when working in a public or crowded area as others could be looking over your shoulder trying to capture user names, passwords, customer details or other pertinent information
- Dispose of information properly and securely when away from the office and never leave confidential information in a public waste bin
- Keep your field force device, laptop, smart phone, and information with you at all times and do not leave it unattended or with someone you do not know
- Report any loss or theft immediately to your line manager and local police station if necessary
- Remember, your personal safety should never be compromised for the safety of equipment
Any questions or comments on the site, please email firstname.lastname@example.org.