Derrick Dunkley, Asset Management Development Manager in ETO, shares how having a vision, setting realistic goals and being prepared to work hard has resulted in a great career journey – even though it’s taken a somewhat unconventional route.
We know that customers find it difficult to keep up with change around charging – it’s complex and resource intensive. To help dispel the myths, we’ve trialled some innovative techniques, which so far have received some great feedback.
Michelle Lester, Community Investment & Engagement Advisor in Corporate Affairs, describes how she has always wanted to help those who are in need or different; and how that has led her to having, what she describes as, the best job in the company.
You can’t get away from news and questions about the performance of the energy companies and how they are being held to account for their costs and services. Like the rest of National Grid, GTO is taking this challenge very seriously.
Have you ever been overcharged for something, had a delivery sent to the wrong address or been plagued with wrong numbers on your telephone? These things are really frustrating and time wasting, and are often the result of poor quality data.